TERMS AND CONDITIONS

CONDITIONS AND TERMS OF SERVICE

                                     
A)  WE ONLY SHIP OUT HEALTHY , TOP QUALITY FISH AND PLANTS. WE GUARANTEE LIVE ARRIVAL ON ALL LIVE ITEMS SHIPPED OUT. WE WILL NOT ACCEPT LIABILITY FOR LOSSES RESULTING FROM IMPROPER HANDLING IN TRANSIT OR AFTER DELIVERY.

B)  ALL CLAIMS ON LOSSES MUST BE FILED WITHIN 24HRS. IF LOSS RESULTED FROM NEGLIGENCE ON OUR PART, ORDER WOULD BE RE-SHIPPED AT NO ADDITIONAL CHARGE OR AMOUNT CREDITED TO YOUR NEXT ORDER.

C)  LOSSES RESULTING FROM BAD HANDLING MUST BE FILED DIRECTLY WITH AIRLINE OR DELIVERY COMPANY RESPONSIBLE FOR TRANSPORTATION.

D)  INTERNATIONAL SHIPPING AVAILABLE ON LIVE PLANTS & FISH MINIMUM ORDER RESTRICTIONS AND HEALTH CERTIFICATE FEES HOWEVER APPLY.

E)  MOST PLANTS CAN BE SHIPPED PRIORITY ALL-YEAR ROUND, OVERNIGHT SHIPPING IS HOWEVER RECOMMENDED FOR FISH AND THE MORE DELICATE VARIETIES OF PLANTS DURING HARSH WEATHER PERIODS. WE CAN SHIP AIRFREIGHT WITH ALL MAJOR CARRIERS.

F) THERE IS A $100.00 MINIMUM ON FISH ORDERS, $25.00 MINIMUM ON PLANTS.

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